Return and refund policy
Auradent™ Return & Refund Policy
At Auradent™, your satisfaction means everything to us. We proudly stand behind the quality of our products and want you to feel completely confident with your purchase.
30-Day Money-Back Guarantee
If for any reason you’re not 100% happy with your Auradent™ purchase, you’re fully covered by our 30-day money-back guarantee — no questions asked.
Simply contact our support team within 30 days of receiving your order, and we’ll gladly help you with a full refund. We only ask that the product is returned in its original condition and free from any misuse or damage, so we can keep offering this guarantee to all our valued customers.
Once your return reaches our facility, our team will process your refund right away. You’ll receive an email confirmation, and your funds will be returned to your original payment method — usually within a few business days, depending on your bank. We’ll keep you updated every step of the way so you always know what’s happening.
Lifetime Warranty
Every Auradent™ product is backed by our Lifetime Warranty, because we believe in the lasting quality of what we create.
This warranty covers any defects related to craftsmanship or materials under normal use — so you can rest assured your Auradent™ is built to last.
If you ever experience an issue with your product, simply reach out to our friendly support team with your proof of purchase. We’ll take care of you immediately by repairing or replacing your product so you can get back to enjoying your clean, confident smile.
Please note that our warranty does not cover damage caused by accidents, misuse, or unauthorized repairs — but if you ever face an issue, we’ll still do our best to find a helpful solution for you.
Our goal is to make sure you always feel supported and secure when you choose Auradent™.
Need Help?
Our dedicated customer care team is always here to help.
📩 Email: support@auradentcare.com